fb008 Privacy Policy

This Privacy Policy ("Policy") describes how fb008 ("fb008," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of individuals ("you," "Player," or "User") who access or use the fb008 online gaming platform, including the fb008 website and any associated mobile interfaces (collectively, the "Platform").

fb008 is committed to protecting your privacy and handling your personal data in a manner consistent with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). Where applicable, fb008 also observes relevant international data protection standards.

By registering an account on fb008 or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform and contact us to close your account.

fb008 collects the following categories of personal data from players:

fb008 does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by applicable law or regulation (for example, collecting information about a player's self-exclusion status for responsible gaming purposes).

fb008 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
• Automated technologies: Data collected automatically when you use the Platform, including cookies, server logs, and similar tracking technologies that record your IP address, device identifiers, and browsing behavior within the Platform.
• Third-party sources: Data received from payment processors (such as GCash, Maya, or Philippine banks) to verify transactions, and from identity verification service providers used to fulfill KYC obligations.
• Publicly available sources: In limited circumstances, fb008 may verify information against publicly available records to comply with anti-money laundering (AML) obligations.

fb008 uses your personal data for the following purposes:

• To create, manage, and maintain your fb008 player account.
• To verify your identity and age (21+) in compliance with Philippine gaming regulations.
• To process deposits and withdrawals through your chosen payment method.
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities.
• To provide customer support and respond to your inquiries and complaints.
• To send you transactional communications such as deposit confirmations, withdrawal notifications, and security alerts.
• To send you promotional communications about fb008 offers and bonuses, where you have consented to receive such communications.
• To monitor your gaming activity for responsible gaming purposes, including identifying signs of problem gambling and enforcing self-exclusion requests.
• To analyze Platform usage and improve the performance, security, and features of fb008.
• To comply with applicable Philippine laws and regulations, including gaming, financial, and data protection laws.

fb008 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

Under the Data Privacy Act of 2012, fb008 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the fb008 Terms & Conditions, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws, including KYC, AML, and gaming regulatory requirements.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit, informed consent. You may withdraw this consent at any time.

fb008 does not sell, rent, or trade your personal data to third parties. We may share your data only in the following limited circumstances:

• Payment processors: We share necessary financial data with GCash, Maya, and Philippine banking partners solely to process your deposits and withdrawals.
• Identity verification providers: We share identity data with KYC service providers to fulfill our regulatory obligations.
• Game software providers: Certain technical and usage data may be shared with our licensed game providers to deliver game content and ensure fair play.
• Regulatory authorities: We may disclose your data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other Philippine government authorities when required by law or court order.
• Professional advisers: We may share data with our lawyers, auditors, and insurers on a confidential basis where necessary.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to the same privacy protections described in this Policy.

All third parties with whom fb008 shares personal data are required to handle that data in accordance with applicable Philippine data protection law and fb008's data processing standards.

fb008 uses cookies and similar technologies to operate and improve the Platform. The types of cookies we use are:

• Essential cookies: Required for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Preference cookies: Used to remember your settings and preferences, such as your preferred language and display options.
• Analytics cookies: Used to collect anonymized data about how players use the Platform, helping us identify areas for improvement. This data is aggregated and does not identify you personally.

fb008 does not use third-party advertising cookies or cross-site tracking technologies. You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the Platform.

fb008 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specifically:

• Account and identity data is retained for a minimum of five (5) years after account closure, in compliance with Philippine AML and gaming regulatory requirements.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Technical and usage data collected via cookies is retained for no longer than thirteen (13) months from collection.

When your data is no longer required for the purposes for which it was collected and no legal retention obligation applies, fb008 will securely delete or anonymize it.

fb008 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and fb008's servers.
• Encryption of sensitive data at rest, including financial information and government ID details.
• Role-based access controls ensuring that only authorized fb008 personnel can access personal data, and only to the extent necessary for their role.
• Regular security audits and penetration testing of the Platform.
• Two-factor authentication options for player accounts.
• Incident response procedures to detect, report, and address personal data breaches in accordance with NPC notification requirements.

While fb008 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your fb008 login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by fb008:

• Right to be informed: The right to know what personal data fb008 collects and how it is used — which is the purpose of this Policy.
• Right of access: The right to request a copy of the personal data fb008 holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to fb008's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another data controller.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact fb008's Data Protection Officer at the email address provided in Section 14. We will respond to all verified requests within thirty (30) days.

The fb008 Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine gaming regulations. fb008 does not knowingly collect personal data from individuals under the age of 21.

If fb008 discovers that personal data has been collected from a person under 21, that account will be immediately suspended, all associated data will be deleted, and any funds will be returned through the original payment method after verification. If you believe a minor has registered on fb008, please contact us immediately at the details in Section 14.

In some cases, fb008 may transfer your personal data to service providers or partners located outside the Philippines — for example, to cloud infrastructure providers or game software licensors operating in other jurisdictions.

Where such transfers occur, fb008 ensures that appropriate safeguards are in place to protect your data, including contractual data processing agreements that require the recipient to maintain data protection standards equivalent to those required under Philippine law. fb008 will not transfer your data to jurisdictions that do not provide an adequate level of data protection without your explicit consent or without implementing appropriate safeguards.

fb008 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via email or a prominent notice on the Platform at least fourteen (14) days before the changes take effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the fb008 Platform after the effective date of any amendment constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact fb008's Data Protection Officer (DPO):

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have not been adequately addressed by fb008.

Gambling is addictive. Know when to stop. fb008 supports responsible gaming for all Filipino players.